/ NDIS

Six tips for finding a care or support worker that’s right for you in 2019

There is nothing more important than finding a care or support worker who is a good fit for you or a loved one. There a many things to consider and the process can sometimes be overwhelming. To make things easier, we’ve mapped out six useful tips that can make a big difference in providing the best possible support for you or your loved one.

1. Work out what you need care and support with

Care and support workers on the Careseekers platform can assist with a variety of tasks including personal care, meal preparation, cooking, shopping, cleaning, social companionship, transport and support for daily living skills. They may also be willing to provide overnight care and support, and some are interested in live-in roles. Finding a care or support worker means finding someone who suits your needs. The best thing about Careseekers is that you put your unique request on the platform and if a care or support worker can assist, they will.

2. Ask about experience

When searching for a support or care worker on our platform, have a read through their profile. You will be able to see how many years of experience they have, their employment history, any qualifications they may have as well as additional skills and languages. If you need a care or support worker with specific experience or would like to know more information, don’t be afraid to send them a message using our messaging system.

3. Consider personality and character

Finding a care or support worker who can offer emotional support and companionship can be just as important as finding someone who fits the physical requirements of the job. Being able to trust and connect with your care or support worker will make you or your loved one feel as comfortable as possible and give you less things to worry about so you can receive the best possible care.

4. Check references

To be able to register with the Careseekers platform, care and support workers must have a National Police Check certificate, 100 points of ID and two references. When you connect to a care worker who looks to be a good match, be sure you give their referees a call. If you are unsure of what to ask a referee, have a look at the list of reference questions we have provided as a helpful guide.

5. Find out about transport arrangements

There are many ways in which a care or support worker can help you get out and about to appointments or meetings – whether they have their own vehicle or not. Determine whether you need a care or support worker who has their own vehicle, someone who can drive, someone who can help you with public transport, use a taxi or an Uber. If you receive NDIS funding you may even have a travel allowance that gets deposited directly into your account. There are many different ways in which you can get out and about, so be sure to consider all of the above options when finding a care or support worker who is suitable for you.

6. Work out your budget

Care and support workers set their own rates. They generally charge by the hour and may be negotiable. The rates are stated on their profiles and are generally between $25 - $35 per hour for care and support provided Monday to Friday. Rates may be different for overnight, weekend and public holiday roles. The different rates care and support workers charge reflect their experience and may also take into account what is required in the role. If you have a set budget, discuss it with the care and support worker as they may be able to work within your budget.