The New Aged Care Act | What It Means for You

Big changes are coming to aged care in Australia.

From 1 November 2025, the new Aged Care Act will take effect, designed to put older people at the heart of the aged care system.

This reform is one of the most important in decades. Its goal is simple: to ensure every older Australian receives care that is respectful, safe, and centred on individual choice and wellbeing.

A Stronger Focus on Rights and Respect

At the centre of the new Act is a Statement of Rights - a clear list of what every person can expect when receiving aged care services.

These rights include the right to:

Be treated with dignity and respect
Make choices about how and where you receive care
Feel safe and free from neglect or abuse
Have your privacy protected
Be heard and have your feedback taken seriously

This marks a shift toward care that truly values people as individuals, not just service recipients.

What You Can Expect

Under the new Aged Care Act, there will be:

More choice and control over the services you receive
Clearer information about your rights and how to raise concerns
Better transparency around care quality and provider responsibilities
A stronger focus on respect, dignity, and independence

The Act also strengthens provider accountability, making sure the organisations that deliver care are meeting the highest safety and quality standards.

What This Means for You on Careseekers

At Careseekers, we fully support the principles of the new Aged Care Act.

We’re working with providers, support coordinators, and independent workers to make sure every client’s experience reflects these values.

That means:

Verified, qualified workers who provide safe and respectful care
Documentation and shift notes that support transparency and communication
A continued commitment to person-centred care, where your needs and preferences always come first

We believe aged care should never be one-size-fits-all.

It’s about living well, your way, with care you can trust.

Learn More

For more information about the new Aged Care Act and what it means for you or your loved ones, visit the Department of Health and Aged Care website: https://www.health.gov.au/our work/aged-care-act?language=en

To become a care or support worker, please visit www.careseekers.com.au/carer

To make a referral, please visit https://www.careseekers.com.au/referrals

To find disability support services, please visit www.careseekers.com.au/services/disability-support-workers

To find aged care services, please visit www.careseekers.com.au/services/aged-care-workers