Safeguarding Clients' Finances

At Careseekers, the safety and protection of our clients' money and property are of utmost importance. Our comprehensive policy outlines essential steps and guidelines for independent care and support workers, ensuring that clients are safeguarded from any financial exploitation during their care and support services.

Purpose

This policy aims to ensure that clients' money and property remain safe and protected throughout care and support services. It is also designed to prevent any exploitation by the care or support worker or any individual the client may encounter during the support process.

Scope

The policy applies whenever a care or support worker enters a client's home or assists them in accessing the community, safeguarding the client's financial interests in all scenarios.

Key Guidelines

Prohibition of Gifts and Financial Exploitation:

Care and support workers must not accept any gifts from clients as part of the care or support arrangement.
Workers should never ask clients to give, lend, or bequeath money or gifts that benefit them directly or indirectly.
It is the responsibility of the care or support worker to ensure clients are not financially exploited by others in the community during support services.

Handling of Money and Gifts:

Care and support workers should refrain from lending or giving money or gifts to clients during support services.
Clients should be encouraged to keep records of the money they take into the community and account for it at the end of the support session to promote transparency.

Financial Advice and Information:

Care and support workers are strictly prohibited from giving financial advice or information to their clients.
These guidelines are designed to maintain the highest standards of integrity and trust in the care and support services provided to our clients.
By adhering to this policy, care and support workers can ensure that clients’ financial well-being is always protected.

Keeping Records and Encouragement

Care and support workers can assist clients by encouraging them to maintain records of their expenditures during support activities. This practice fosters transparency and accountability, ensuring a safe and secure environment.

At Careseekers, we are dedicated to protecting the financial interests of clients using our platform. By following these guidelines, independent care and support workers can contribute to a respectful and protected environment for all clients.

To become a care or support worker, please visit www.careseekers.com.au/carer

To find disability support services, please visit www.careseekers.com.au/services/disability-support-workers

To find aged care services, please visit www.careseekers.com.au/services/aged-care-workers

To make a referral, please visit https://www.careseekers.com.au/referrals