Navigating a meet and greet

Many users ( clients and care workers) like to have a meet and greet before agreeing to engage a client or worker. There are many benefits to a meet and greet. It's a great way to make sure there is a good rapport between the client and the care worker and to talk in person about the role and what it entails.

Payment may be required for a meet and greet. It is important that this is established before the meet and greet occurs to ensure there is no misunderstanding on the day.

Here are some tips for both care and support workers and clients to make the Meet and Greet be as helpful as possible.

Tips For Care & Support Workers

Be on time. Arrive five minutes early so that you are not stressed when you meet the person.
Bring all documents. Have your National Police Certificate and any other relevant documents, well organised and presentable. You may want to bring them in a folder or plastic sleeve.
Bring a printed copy of your resume or print out your completed profile from the Careseekers website. Hand it to the interviewer to use as a guide during the interview.
Be presentable. Dress neatly and present yourself tidily.
Answer questions using examples to show your capabilities. Give examples of how you have helped people needing care and support and their families in the past.
Ask questions. If you have any specific questions about the role, now is the time to ask.
Show your passion for being a care and support worker.Be excited about performing a caring role. You are going to be doing a really important role for the person interviewing you or their family member.
The person and/or their family will want to feel that they can trust you and that you take the job very seriously.
Discuss rates. This is an interview. Discuss your rate and/or find out what the person is wanting to pay.

Tips For Careseekers (clients)

Have a list of questions about issues that are important to you and feel free to go through them methodically.
You may ask to see copies of Police Certificates, qualifications and any other documents.
You may wish to show the potential care or support worker your home, or the environmment they will be supporting you in.
You will want to discuss/confirm rates if this has not already been confirmed.

Just rememeber a Meet and Greet is to ascertain that it is a good match between care worker and client.

To become a care or support worker, please visit www.careseekers.com.au/carer

To find aged care services, please visit www.careseekers.com.au/services/aged-care-workers

To find disability support services, please visit www.careseekers.com.au/services/disability-support-workers